Log in directly to the server where Symantec Endpoint Protection Manager is installed. Open the Logon Screen: Launch the SEPM console.
Follow these exact steps to safely reset your admin credentials using the local utility: Step 1: Open an Elevated Command Prompt Click the on your SEPM server. Type cmd into the search bar. Right-click Command Prompt and select Run as administrator . Step 2: Navigate to the Tools Directory Log in directly to the server where Symantec
⚠️ Broadcom states that this is their last line of support. If you cannot recover your password using the steps above, the company has a policy of not assisting further with password recovery . In this case, the only remaining option is to perform a full restore of the SEPM from a database backup. Type cmd into the search bar