If the lights blink endlessly or the printer locks up during the sequence, the mainboard's EEPROM may be corrupted, or the hardware counter chip has failed. In this rare scenario, the mainboard itself must be physically replaced. Important Safety Warning
Next, look for the section below it, ensure the value is set to 0% , and click Set .
Look for the dropdown menu and ensure it is set to Main . Click the Set button right next to it.
The version number "" indicates a specific release. It is an important iteration because it is the first tool Canon released that does not rely on a cloud login for operation .
A critical point to understand is that this is not an official consumer software. Canon does not publicly distribute this tool for end-users. It is shared and sold by third-party vendors and online marketplaces. As a result, you won't find a direct, free download link on Canon's official website.
The Service Tool V5204 is an official service technician program that communicates directly with the printer's mainboard via a USB connection. It allows users to clear the internal memory counter back to zero percent. Common Error Codes It Resolves: Waste ink counter full. Error 1700: Waste ink absorber is almost full.