Kepware The Installer Was Unable To Find Required Root Certificates Exclusive |work| ❲TESTED❳
To resolve this, you must ensure the host machine trusts the certificates used by PTC Kepware.
[Installer Execution] │ ▼ [Trigger Windows CryptoAPI] │ ▼ [Scan Local Certificate Store] ────► Missing GlobalSign/VeriSign Root CAs? │ │ │ (Validated Successfully) ▼ (Validation Fails) ▼ [Throw Error & Rollback] [Installation Proceeds] "The installer was unable to find required root certificates..." To resolve this, you must ensure the host
If your company uses a WSUS (Windows Server Update Services) server to manage updates: To resolve this
This error is highly common in isolated, air-gapped industrial environments, or on legacy machines running operating systems like Windows 7 or unpatched Windows Server editions. Why This Error Occurs air-gapped industrial environments
If the machine is air-gapped (no internet), you must manually inject the certificates.