Some types of accounts might qualify for this replacement service, especially those with higher security requirements or those that are more vulnerable to certain types of attacks.
A: No. For security reasons, the Digital Secure Key can only be active on one mobile device at a time . If you try to set it up on a second phone, the first phone is automatically deactivated. hsbc replacement secure key exclusive
: Some regions allow ordering through the "Secure Messages" section of online banking. Some types of accounts might qualify for this
The app will ask if you want to set up Face ID, Touch ID, or Fingerprint recognition. Enabling this feature will make future logins even faster and more convenient. If you try to set it up on
HSBC is replacing Secure Key Exclusive with a new security measure called . HSBC Verify is a mobile app that provides an additional layer of security for customers accessing their accounts online.
Once deactivated, the physical device can no longer be used to generate security codes. HSBC advises that you can dispose of your old Secure Key responsibly, for instance by placing it in an electronic waste recycling bin. If you prefer to keep a physical device for backup, HSBC may still be able to provide one in certain markets, though the bank is actively phasing them out.
The internal clock of your physical device or smartphone app has drifted slightly out of sync with HSBC’s central security servers.