Do you have access to the dealer login, or are you trying to perform a local hardware reset ? FAQs - Napco Technical Library
Look closely at the motherboard text printed directly on the green or blue circuit board. You are searching for two small metal pins or solder pads placed closely together. They are typically labeled as: (Reset) J1 or J2 (Jumper 1 / Jumper 2) TP (Test Points) napco dvr password reset new
Need further help? Leave a comment or contact NAPCO directly. For urgent situations, consult a licensed security technician. Do you have access to the dealer login,
I can provide the precise pin location or exact firmware step for your specific device. napco dvr password reset new